Patient Information
We are accepting new patients!
We are accepting new patients and typically we can schedule your first visit within a few weeks of your inquiry.
Insurance
We accept nearly all major insurance plans including Aetna, Cigna, United, Medicare, Humana, Health New England, Anthem Blue Cross Blue Shield. We accept Medicaid/Husky only for urgent care visits. We are not currently accepting new Medicaid/Husky patients for our primary care services. If you have any questions about your insurance coverage, please contact our office directly. If you do not have insurance, we offer competitive self-pay rates.
Telemedicine
We do offer telemedicine visits for patients who are not able to come to the office and have medical issues that can be handled via telemedicine. Not all medical problems can be appropriately evaluated in this way. Contact the office if you would like to schedule a telemedicine visit and we will let you know.
Appointments
When you make an appointment with us we are reserving time for your provider to spend with you. Whenever possible, we would like 24 hours notice if you are cancelling an appointment so that we can use that appointment time for another patient. We make phone calls the previous day to remind patients of appointments, particularly if they were made in advance. There is a $50 "No Show" charge if a physical, wellness exam or follow-up appointment is not kept. The fee for a "No Show" for an acute visit is $25.
Prescriptions
With our electronic medical records system prescription refills are done electronically between your pharmacy and your provider. When you are running low on your medication please contact your pharmacy to request a refill and they will send us an electronic message through a service called SureScripts. We request that you give us a 3 day advance notice. If you are completely out of medication please call the main office. Although we make a great effort to renew your prescriptions the same day, it may not always be possible as your provider may be out of the office. Please plan ahead and give us ample time to provide this service to you. Only emergency prescription medications are refilled over the weekend. We refill most medications directly through our electronic medical records to your pharmacy.